Data Elements We Collect
We gather details to process your flight requests and provide seamless service. This includes:
- Identity Details: Full name, passport number, nationality, and birth date for customs clearance.
- Contact Details: Phone number, physical address, and your email address (Jet@skylonvexa.com)
- Flight Selection Details: Destination choices, travel dates, passenger counts, and specific onboard choices.
- Online Usage Data: IP addresses, browser types, and cookie details collected as you browse our platform.
Why We Gather Your Information
Your details allow our team to perform necessary business actions. We use this information to:
- Arrange flight schedules with aviation partners.
- Manage booking changes and itinerary updates.
- Respond to questions sent to Jet@skylonvexa.com .
- Comply with aviation security laws and local regulations.
- Enhance website navigation for our visitors.
Data Sharing with External Parties
We never sell your personal details. To complete your travel arrangements, we share data with:
- Aircraft operators who execute your flight.
- Ground handling agents at departures and arrivals.
- Immigration and customs authorities to meet statutory laws.
- Technology firms that keep our website operational.
Legal Grounds Under the PDPO
We process your details based on clear legal frameworks. We utilize your data to fulfill our agreement when you book a flight. We also process details to meet legal duties, such as international aviation tracking rules. Lastly, we use data based on your specific consent when you opt to receive our operational updates.
Storage and Regional Transfer
Because private aviation involves global travel, your data often moves outside Hong Kong. We transfer details to international ground crews and foreign customs agencies as needed for your route. We store all files on computers with active security protocols to prevent illegal access. We delete your records once they are no longer necessary for legal or operational purposes.
Understanding Your Rights
The PDPO grants you specific choices regarding your files. You possess the right to:
- Request a copy of the personal files we store about you.
- Ask us to fix mistakes in your contact or identity files.
- Object to us using your details for generic marketing notifications.
- Withdraw consent that you previously gave us for data usage.
To submit a request regarding your files, please contact us at Jet@skylonvexa.com.
Tracking Pixels and Cookies
Our website uses digital markers to understand viewer traffic. These files save your language choices and help us analyze which pages are popular. You can turn off cookies in your internet browser options, though some web features might stop functioning properly if you do.
Third-Party Connections
Our digital platform might contain links to external sites like airports or weather services. We do not manage those outside platforms. We encourage you to read their specific privacy guidelines before sharing your details with them.
Updates to This Policy
We modify this policy occasionally to mirror changes in our operations or regional regulations. We will publish any structural adjustments directly on this page. We recommend checking back regularly to stay informed about how we safeguard your personal details.
Reaching Our Team
If you have questions about how we manage your personal files, or if you wish to exercise your rights under Hong Kong law, you can reach our team directly. Please send an email to Jet@skylonvexa.com , and we will address your inquiry promptly.